Ecommerce Fulfillment Services & Marketplace 3PL

Most brands don't sell in one place any more. The same SKU goes out through a Shopify or WooCommerce storefront, a marketplace listing, and increasingly a social storefront — and the fastest way to lose money on all three is to keep a separate pile of stock for each. Multi-channel fulfillment means one pooled inventory, one set of counts, and orders from every channel drawing on it.

We fulfill orders from the channels you sell on — Shopify, Amazon, eBay, Walmart, TikTok Shop, Etsy and WooCommerce among them. How a channel connects depends on the channel: some offer a direct integration, others are handled by scheduled order feed. We'll tell you which applies to yours before you commit, rather than calling everything an integration.

Ecommerce inventory management is the unglamorous half of fulfillment and the half that decides whether the rest works. SKUs are received and put away in locations sized to how they move — fast movers in pick-face bins, slow or bulky stock in reserve racking — and counts are tied to locations rather than to a total sitting in a spreadsheet.

You see what's on hand, what's allocated to open orders and what's left to sell, which is what makes a reorder decision possible before a listing goes out of stock. For inventory that isn't shipping this month, our warehouse storage service holds it at bulk rates instead of in pick-face space you're paying a premium for.

Returns are part of ecommerce, not an exception to it. A returned parcel is received against the original order so you know which sale it belongs to, inspected against your criteria, and then dispositioned — back to sellable stock, into quarantine for review, or written off.

Not everything that comes back can be resold, and we don't pretend otherwise: opened, used or damaged goods are reported as what they are rather than quietly restocked. You get the disposition and the reason, which over a few months is the data that tells you whether the problem is the product, the listing or the packaging.

Fulfillment pricing isn't one number, and any 3PL quoting one before seeing your order profile is guessing. Cost is built from the pieces of work your orders actually create:

• Receiving — by carton or container on inbound
• Storage — by the cubic metres your SKUs occupy, per day, after the first free days
• Pick and pack — per order, plus additional units in the same order
• Packaging — standard materials, or your own branded materials
• Shipping — the carrier's charge for that parcel, weight and zone
• Returns and special projects — per return, or per project

The work runs through partner warehouses in the Los Angeles, Ontario and Riverside corridor. IDCEA staffs and coordinates the operation; we do not own the buildings, and we would rather say so than imply facilities we do not operate.

For an ecommerce brand the position matters on both ends: imported inventory clears the Los Angeles and Long Beach ports and goes into pickable stock without a cross-country leg first, and Southern California sits in the nearest ground zones for California and the western states — how many days that translates into depends on the carrier and service each order is shipped with.